Recall Z-0404-2014
Synthes (USA) Products LLC · initiated October 14, 2013
Class II – products that might cause a temporary health problem or pose a slight threat of a serious nature
Product
Synthes 14.5 mm Outer Protection Sleeve for Suprapatellar Synthes 14.5 mm Outer Protection Sleeve for Suprapatellar is used as part of the Synthes Tibial Nail System EX to stabilize fractures of the proximal and distal tibia and the tibia shaft, open and closed tibia shaft fractures, certain pre- and post- isthmic fractures, and tibial malunions and non-unions.
Codes / lots: part no. 03010.438S, lot 706802
Reason for recall
Complaints were received reporting that a product packaged as a 14.5 mm Outer Protection Sleeve for Suprapatellar contained a 12.0 mm Outer Protection Sleeve for Suprapatellar.
FDA-determined cause: Labeling mix-ups
Action taken
Synthes sent an Urgent Notice: Medical Device Recall letter dated October 14, 2013, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to call Synthes at 1-800-479-6329 if they have any of the affected product to obtain a Return Authorization Number, complete the Verification Section at the end of the letter and return the Verification Form with the affected product to: Credit/Returns Synthes 1101 Synthes Avenue Monument, CO 80132 If customers do not have the affected product they should complete the attached Verification Section and return all documents to Synthes by: Fax: 866-229-7778 Scan/email: FieldAction@synthes.com Customers with questions were instructed to call 610-719-5450. For questions regarding this recall call 610-719-5000.
Details
- Recall number
- Z-0404-2014
- Initiated
- October 14, 2013
- Posted by FDA
- November 26, 2013
- Terminated
- August 18, 2015
- Product code
- JDS – Nail, Fixation, Bone
- Quantity
- 55
- Distribution
- Nationwide Distribution
- Recalling firm
- Synthes (USA) Products LLC, West Chester, PA