Recall Z-0489-2026
Abbott Laboratories · initiated September 18, 2025
Class II – products that might cause a temporary health problem or pose a slight threat of a serious nature
Product
Brand Name: Alinity hq Analyzer Product Name: Alinity hq Analyzer Model/Catalog Number: 09P68-01 Software Version: 5.0 to 5.10.1 for OUS, 5.7 and 5.10.1 in the US Product Description: Alinity hq Analyzer Component: No
Codes / lots: SN UDI HQ00480 (01)380740138851(21)HQ00480 HQ01231 (01)380740138851(21)HQ01231 HQ01232 (01)380740138851(21)HQ01232 HQ01233 (01)380740138851(21)HQ01233 HQ01236 (01)380740138851(21)HQ01236 HQ01237 (01)380740138851(21)HQ01237 HQ01238 (01)380740138851(21)HQ01238 HQ01239 (01)380740138851(21)HQ01239 HQ01240 (01)380740138851(21)HQ01240 HQ01241 (01)380740138851(21)HQ01241 HQ01244 (01)380740138851(21)HQ01244 HQ01246 (01)380740138851(21)HQ01246 HQ01247 (01)380740138851(21)HQ01247 HQ01248 (01)380740138851(21)HQ01248 HQ01249 (01)380740138851(21)HQ01249 HQ01250 (01)380740138851(21)HQ01250 HQ01252 (01)380740138851(21)HQ01252 HQ01253 (01)380740138851(21)HQ01253 HQ01256 (01)380740138851(21)HQ01256 HQ01257 (01)380740138851(21)HQ01257 HQ01263 (01)380740138851(21)HQ01263 HQ01265 (01)380740138851(21)HQ01265 OUS: HQ00117 (01)380740138851(21)HQ00117 HQ00119 (01)380740138851(21)HQ00119 HQ00120 (01)380740138851(21)HQ00120 HQ00126 (01)380740138851(21)HQ00126 HQ00127 (01)380740138851(21)HQ00127 HQ00128 (01)380740138851(21)HQ00128 HQ00132 (01)380740138851(21)HQ00132 HQ00136 (01)380740138851(21)HQ00136 HQ00139 (01)380740138851(21)HQ00139 HQ00140 (01)380740138851(21)HQ00140 HQ00141…
Reason for recall
Software issue for hq analyzer results in system not visibly applying appropriate flagging to results when saturation is present which may result in incorrect results.
FDA-determined cause: Software design
Action taken
On September 18, 2025, Abbott Laboratories issued an "Urgent Medical Device Recall" Notification. Abbott ask consignees to take the following actions: 1. If IG/%IG is above your laboratory established reference range (e.g. greater than 2%), review the results per your laboratory procedures. A manual smear review may need to be performed to confirm the results. 2. Complete and return the Customer Reply Form. 3. If you have forwarded the product listed above to other laboratories, please inform them of this Product Correction and provide to them a copy of this letter. 4. Please retain this letter for your laboratory records. If the problem persists, contact your Abbott representative or Abbott Technical Support (1-800-727-7846) for help to determine whether the inability to communicate is related to this issue.
Details
- Recall number
- Z-0489-2026
- Initiated
- September 18, 2025
- Posted by FDA
- November 12, 2025
- Product code
- GKZ – Counter, Differential Cell
- Quantity
- 833
- Distribution
- Worldwide distribution: US (nationwide) to states of: AL, CA, CO, FL, IN, MN, NC, NY, OK and OUS (foreign) to countries of: ALBANIA, ARGENTINA, AUSTRALIA, BANGLADESH, BELGIUM, BOSNIA AND HERZEGOVINA, BRAZIL, BULGARIA, CANADA, CAYMAN ISLANDS, CHILE, COLOMBIA, CROATIA, CZECH REPUBLIC, DENMARK, EGYPT, FRANCE, GERMANY, GREECE, HONG KONG, HUNGARY, INDIA, INDONESIA, ITALY, JAMAICA, JAPAN, JORDAN…
- Recalling firm
- Abbott Laboratories, Santa Clara, CA