Recall Z-0861-2021
Siemens Healthcare Diagnostics, Inc. · initiated December 2, 2020
Class II – products that might cause a temporary health problem or pose a slight threat of a serious nature
Product
Atellica CH 930 Analyzer - In vitro diagnostic testing of clinical specimens. Product Siemens Material Number (SMN): 11067000 - Product Usage: intended for the qualitative and quantitative analysis of various body fluids, using photometric, turbidimetric, chemiluminescent, and integrated ion selective electrode technology for clinical use.
Codes / lots: Software (SW) versions V1.23.2 (SMN 11469032) or lower
Reason for recall
Multiple issues in Software v1.23.2 and lower-may lead to the reporting of discrepant patient results
FDA-determined cause: Under Investigation by firm
Action taken
Siemens has issued an Urgent Medical Device Correction letter (UMDC ASW21-02.A.US) and Urgent Field Safety Notice, (UFSN ASW21-02.A.OUS) to all affected Customers stating reason for recall, health risk and action to take: Software version 1.24.x correcting the issues will be released when available and all systems will be updated. The following actions must be taken until your system has been updated to software version 1.24 or higher which resolves the issues listed below. Siemens Healthineers will notify you when an updated software version is available. Issue Number 1: Patient sample may be run on analyzer where it was disabled. 1. When reporting results, ensure that the result for the assay that is disabled on one analyzer, came from a system where the assay had not been disabled and all QC results are within the laboratory acceptable range. 2. To check if an assay is enabled or disabled, navigate to Setup/>/Test Definition/>/Assay List/>/CH or IM tab./An assay is/enabled if the box is checked in the column/for an analyzer. 3. The Audit Trail screen (System->Logs->Audit Trail.Log) can be checked to see if an assay had been disabled in the past. Issue Number 2: Bypass mode patient samples may be run. 1. Always ensure that the system covers are properly physically closed and latched. The lock glyph on the System > Status/screen for an analyzer indicates whether the cover is locked or/unlocked. Ensure that there are no yellow unlocked glyphs displayed. 2. Before starting/sample processing,/check/the Operator Event log and ensure that the following error code is not present: 03 600 00 44: A cover is open with the Service Bypass Tools in place. Ensure all operators are clear of moving subassemblies to avoid personal injury or system damage. Corrective Action: Contact the local technical support provider for assistance./ Refer to the online help Alerts section 03 IM Event Troubleshooting if the error code is present. Issue Number
Details
- Recall number
- Z-0861-2021
- Initiated
- December 2, 2020
- Terminated
- June 6, 2024
- Product code
- JGS – Electrode, Ion Specific, Sodium
- Quantity
- 2405 units
- Distribution
- Worldwide distribution - US Nationwide distribution and the countries of Algeria, Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cura¿ao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jordan…
- Recalling firm
- Siemens Healthcare Diagnostics, Inc., Tarrytown, NY
Other products in the same recall event
| Recall | Product | Initiated |
|---|---|---|
| Z-0862-2021 Class II | Atellica IM 1300 Analyzer - In vitro diagnostic testing of clinical specimens. Product…Multiple issues in Software v1.23.2 and lower-may lead to the reporting of discrepant patient results | 12/02/2020Terminated |
| Z-0863-2021 Class II | Atellica IM 1600 Analyzer - In vitro diagnostic testing of clinical specimens. Product…Multiple issues in Software v1.23.2 and lower-may lead to the reporting of discrepant patient results | 12/02/2020Terminated |