Recall Z-1080-2026

Heraeus Medical GmbH (Dental Division) · initiated December 9, 2025

Class II Open, Classified

Class II – products that might cause a temporary health problem or pose a slight threat of a serious nature

Product

Brand Name: PALACOS Product Name: PALACOS R pro 40; PALACOS R pro 80 Model/Catalog Number: 5081286; 5081287 Software Version: N/A Product Description: Radiopaque, poly(methyl methacrylate)-based (PMMA) bone cement, pre-filled into a mixing and application system, suitable for use with or without vacuum (ready to mix). Component: N/A

Codes / lots: Lot Code: UDI-DI: 04260102136120; 04260102136151

Reason for recall

increase of complaints regarding the breakage of the ampoules within their device systems. An extensive investigation revealed that multiple factors have an impact on the ampoule breakage. An unfortunate combination of these influence factors can lead to unbreakable ampoules. If none or not all ampoules break, the product cannot be used on the patient since no or no appropriate cement dough is formed.

FDA-determined cause: Under Investigation by firm

Action taken

On December 9, 2025 Urgent Field Safety Notice emails were sent to customers. Actions to be taken: 1. Read this Field Safety Notice and ensure that all relevant hospital departments are informed about its content. 2. Please complete the attached customer reply form and send it to hm.fsca.medical@heraeus.com within five (5) calendar days. This form must be returned even if you no longer use the device. 3. Keep a copy of the attached customer reply form with your records in the event of a compliance audit of your facility. 4. Heraeus Medical GmbH is fully cooperating with regulatory authorities and is committed to resolving this issue efficiently. For further details regarding this field safety notice, please contact your Heraeus Medical sales representative or distributor. We regret any inconvenience caused by this action and value your cooperation and commitment to patient safety. This field safety notice was submitted to the FDA in context of the correction authority report.

Details

Recall number
Z-1080-2026
Initiated
December 9, 2025
Posted by FDA
January 14, 2026
Product code
LOD – Bone Cement
Distribution
International distribution in the countries of Aland Islands, Australia, Belgium, Denmark, Finland, Germany, Ireland, Italy, Liechtenstein, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom.
Recalling firm
Heraeus Medical GmbH (Dental Division), Wehrheim

Official FDA recall record

Other products in the same recall event

RecallProductInitiated
Z-1081-2026 Class IIBrand Name: PALACOS Product Name: PALACOS R+G pro 40; PALACOS R+G pro 80 Model/Catalog…increase of complaints regarding the breakage of the ampoules within their device systems. An extensive… 12/09/2025Open, Classified
Z-1082-2026 Class IIBrand Name: PALACOS Product Name: PALACOS MV+G pro 40; PALACOS MV+G pro 80 Model/Catalog…increase of complaints regarding the breakage of the ampoules within their device systems. An extensive… 12/09/2025Open, Classified
Z-1083-2026 Class IIBrand Name: PALACOS Product Name: PALACOS MV pro 40; PALACOS MV pro 80 Model/Catalog…increase of complaints regarding the breakage of the ampoules within their device systems. An extensive… 12/09/2025Open, Classified