Recall Z-1913-2025
Beckman Coulter, Inc. · initiated April 23, 2025
Class II – products that might cause a temporary health problem or pose a slight threat of a serious nature
Product
DxI 9000 Access Immunoassay Analyzer, Catalog Number C11137, running software version 1.20
Codes / lots: UDI-DI: 15099590732103; Serial Numbers: 300573 300572 300571 300570 300569 300568 300567 300566 300564 300563 300562 300561 300560 300559 300558 300557 300556 300555 300554 300553 300552 300551 300548 300547 300546 300544 300543 300542 300541 300540 300539 300538 300537 300536 300535 300534 300533 300532 300531 300530 300528 300527 300526 300525 300524 300523 300522 300521 300520 300519 300518 300517 300516 300515 300514 300512 300511 300510 300509 300508 300507 300506 300501 300500 300497 300496 300495 300493 300491 300490 300489 300481 300479 300476 300475 300474 300470 300468 300467 300464 300458 300457 300455 300446 300438 300434 300430 300428 300427 300426 300425 300424 300423 300422 300420 300415 300414 300413 300411 300410 300409 300408 300407 300403 300398 300397 300396 300395 300393 300392 300389 300388 300378 300376 300375 300373 300372 300370 300362 300361 300360 300359 300358 300356 300354 300352 300350 300346 300341 300339 300338 300336 300334 300333 300331 300329 300328 300327 300326 300323 300322 300319 300318 300317 300316 300314 300312 300309 300306 300300 300299 300293 300288 300286 300285 300284 300283 300282 300280 300279 300275 300274 300273 300272 300270…
Reason for recall
A new software update (v1.20) is introducing error codes for the Dxl 9000 which prevents the assay from being performed and a delay in results from being generated, and may require field service to resolve the delay.
FDA-determined cause: Software design
Action taken
An "URGENT MEDICAL DEVICE RECALL (UMDR)" notification letter dated 4/16/2025 was sent to customers. ACTION: If your laboratory has experienced the red system event and it is not resolved by initializing the analyzer, contact your Beckman Coulter representative and schedule a service visit. RESOLUTION: Beckman Coulter will release a modification for this issue. Your service representative will schedule the modification installation when it is available. Please share this information with your laboratory staff and retain this notification as part of your laboratory Quality System documentation. If you have forwarded any of the affected product listed above to another laboratory, please provide them a copy of this letter. So that we are assured you have received this important communication, please respond within 10 days in one of the following ways: Electronically, if you received this communication via email. Manually, complete and return the enclosed Response Form. If you have any questions regarding this notice, please contact Customer Support Center: From our website: http://www.beckmancoulter.com
Details
- Recall number
- Z-1913-2025
- Initiated
- April 23, 2025
- Posted by FDA
- June 5, 2025
- Product code
- JLW – Radioimmunoassay, Thyroid-Stimulating Hormone
- Quantity
- 231 units
- Distribution
- Worldwide Distribution: US (Nationwide) and OUS (Global) to countries of: Kazakhstan, Spain, Germany, Italy, Belgium, Croatia, Taiwan, Province of China, Poland, India, Singapore, Switzerland, France, Libya, United Kingdom of Great Britain and Northern Irland, Oman, Algeria, Czechia, Korea, Public of, Slovakia, Croatia, Cote d'lvoire, Australia, Ireland, Taiwan, Province of China, New Zealand…
- Recalling firm
- Beckman Coulter, Inc., Chaska, MN